Human Resources

Current Available Positions

South Carolina Certified Police Officers

Jackson Police Department
Now Hiring
  • Salary up to $45,000 a year
  • Take home car within 15 miles of jurisdiction
  • Agency paid health and dental care premiums for employee
  • Flexible schedule
  • Holiday bonus
  • State retirement system participation

Deadline: April 30th 2024


Customer Service

About us

The Town of Jackson is a municipality in Aiken County, South Carolina. We are professional, customer centered, and our goal is to select a quality Customer Service Representative to be the first point of contact to our citizens.
Our work environment includes:

  • Office setting
  • Fast paced
  • Collaborative

**Overview**

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers.
Schedule will be Wednesday-Friday 8am-5pm, with occasional Mondays and Tuesdays for staffing coverage
Pay will be based on experience. EOE

**Responsibilities**

  • Handle customer inquiries in person and by phone professionally and provide accurate information
  • Process payments for utility bills
  • Maintain accurate financial records and handle cash transactions
  • Balance cash drawer daily, process deposits
  • Assist customers with information, billing, and issue resolution
  • Perform data entry to update customer records in the system
  • Communicate effectively with customers in a clear and friendly manner
  • Handle customer complaints and provide appropriate solutions
  • Always maintain a high level of professionalism in person and phone etiquette
  • Other job duties as assigned by administration

**Experience**

  • Previous experience in customer service or a related field is preferred
  • Strong phone and in person etiquette and active listening skills
  • Ability to analyze and solve customer problems efficiently
  • Ability to communicate effectively with customers and internal departments
  • Proficient in data entry and navigating computer systems

Joining our team as a Customer Service Representative offers the opportunity to enhance your communication skills, work in a dynamic environment, and contribute to customer satisfaction.

Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 24 – 32 per week

Benefits:

  • Paid time off
  • Paid holidays
  • State Retirement System

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work Location: In person


To apply for a position please Save, Complete and Send the Employment Application along with the contact form below.

Employment Application



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