***ATTENTION WATER CUSTOMERS: Due to the national coin shortage, if paying cash, please pay with exact change OR round your payment to the next whole dollar. Any overage paid will be credited to your account and applied to your next bill.

May 19, 2020

The Town of Jackson Municipal Complex is open for in-person services beginning Tuesday, May 19, 2020. Citizens are strongly encouraged to continue accessing Town services electronically to the extent possible due to the continued public health concern of COVID-19. Citizens can still transact business through www.jackson-sc.gov, telephone calls, emails, U.S. Postal Service and the use of the utility payment drop box at the Municipal Complex.

*If citizens must enter the building, they are welcomed and encouraged to wear personal protective equipment including face masks and/or gloves.

*For the safety of citizens and employees, we ask that only one person at a time enter the customer service lobby, and other customers practice 6 ft social distancing in the hallways.

*We have a sanitizing station in place and ask that you please sanitize before conducting business.

*If anyone is exhibiting flu or severe cold-like symptoms, please do not conduct your business in person at the municipal building.

Visitors should maintain appropriate social distance from others while in the building and stay only as long as needed to complete their business. The Town has taken extra steps to clean and sanitize frequently touched services such as door handles and will continue this practice until the pandemic subsides to keep citizens and employees safe.


On May 13, 2020, Gov. McMaster’s rescinded the request that utilities refrain from service cutoffs. The Town of Jackson will also be moving forward to return to normal business practices. We will resume issuing late fees on any remaining balance due after the bill due date of May 25th and we will resume service cutoffs for non-payment on June 8th.

If you have any questions or would like to set up a payment plan please contact the Water Department at 803-471-2229 option 1.

Jackson, SC

Here in Jackson, we make you feel right at home. We offer a safe haven far enough away from the hustle and bustle of the big cities to feel comfortable, but close enough to be able to go and get whatever it is you may need. We are very close to the historic cities of Ellenton and Aiken. The Savannah River Site, which supplies many of our citizens with employment opportunities, is also close to us. We hope you enjoy your stay in Jackson, whether it is a brief vacation or a lifetime. Don't hesitate to get involved in the community, and remember to check the website often for updates and notices. Please enjoy your stay here in Jackson! And remember, nothing is finer than a cleaner Carolina.

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